UPS, like any self-respecting transportation agency, has different contact channels. Although the company’s headquarters are in the United States, the company has support in Spanish. This support is delivered through various channels. By phone, by email, by chat, by social networks… We have compiled all the ways for UPS customer service to contact the company electronically.
UPS CONTACT PHONE
The customer service telephone number has always been the most direct way to contact a company. In the case of UPS, the company has different support numbers depending on the query type.
As of today, UPS technical support is provided through the number 917 45 98 77. If we want to contact the emoresa for reasons unrelated to the shipping service, we can call 91 745 64 00. For inquiries related to billing and payments, we can call 91 745 64 00. All of these have a national prefix, for the cost of the call does not differ from that of any other number with a Spanish prefix.
UPS SUPPORT EMAIL
Another way the company makes contact available to users is by emailing customer service through a form on its website. We can access the form in question through the following link:
- Access the form
Within the form, we must specify the type of query and the details of the query we want to make. We will also have to provide an email address to obtain a response.
UPS CUSTOMER SERVICE CHAT
Currently, UPS does not offer personalized assistance through chat but rather uses an automated response system with which we can interact through simple queries. Although the company shows it as such, it is not a chat to use.
- Access the chat
UPS PHYSICAL OFFICES
If we opt for the face-to-face route, UPS has an official headquarters in Spain, beyond the local offices where the deliveries for each city or territory are managed. The office in question is located at the following address:
Via de los Poblados, 1
Alvento Business Park, CD 2 Building
28033, Madrid
Spain
From tuexperto.com, we recommend going directly to the local UPS transport agencies to solve any problem with the company.
UPS SOCIAL MEDIA
Social media is the last avenue we can turn to. As usual, customer service tends to focus on Facebook and Twitter, and more specifically, through the following channels:
- Twitter: @UPS_ES and @UPSAyuda_ES.Â
- Facebook:Â Facebook Page
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