If we try to access the ING Direct mobile banking service right now, entering may be impossible. When completing the access code screen, the system does not complete the action and remains in a ‘waiting’ state for a long time. Even if too much time passes, it will throw us the message that we need a connection to enter, despite having it. What is happening?
Nothing is infallible. And mobile apps are no exception. If we want to carry out any type of transaction through the ING Direct application, it will be impossible for us, neither through wifi nor data. However, the web service does seem to work well.
ING DIRECT DOES NOT WORK ON MOBILE
The web down-detector is a service through which we can register our failures on any website or application and see if the problem affects more people. If we enter the section corresponding to ING Direct right now, we see how some users report failure to access online banking. The peak of incidents was noticed around 8:30 in the morning, and now (we wrote this around 2:00 p.m.), there seems to be an upturn.
This can be a very specific error that affects a few users. We recommend you try to enter ING Direct because you may not have any problems. If you can’t access it when you enter, you can try to do this if the incident is solved.
- Reinstall the application. We can uninstall and reinstall it to reset the application settings.
- Reboot the mobile. We must also do this from time to time since it is beneficial for the performance of our phones.
- Delete the app data. We must find an applications section within the settings menu of any Android phone. And within this, we look for the one corresponding to ING. We access the app and clear the cache first. If it has not been solved, we erase all the data and try again.
Let’s hope that ING Direct can be up and running again soon. Any error of this type can cause a lot of inconvenience, especially if we need to carry out an urgent operation.
I am a writer with eight years of experience writing in business and technology. I always carry a passion for learning and discovering new knowledge.