Euskaltel is one of the largest groups in Spain, together with Orange, MásMóvil, Movistar, and Vodafone. Like any company that intervenes, the operator of a Basque origin has several support channels to answer user questions: toll-free telephone, email, and social networks… On this occasion, we have collected all the customer service channels of Euskaltel to contact the company easily.
EUSKALTEL TOLL-FREE NUMBER FOR CUSTOMERS AND NON-CUSTOMERS
The easiest and most direct way to contact Euskaltel is to use the telephone assistance service. This service is provided through a series of telephone numbers, depending on the type of query we will make. The list of numbers is as follows:
- Euskaltel customer service for individuals: 1717 (Monday to Friday from 8:00 a.m. to 10:00 p.m. and Saturdays from 9:00 a.m. to 2:00 p.m.).
- Euskaltel customer service for breakdowns: 1717 (24 hours a day, 365 days a year).
- Euskaltel customer service for payment of overdue invoices: 900 840 092 (24 hours a day, 365 days a year).
- Euskaltel customer service for prepaid mobile phones: 2232 (24 hours a day, 365 days a year).
- Euskaltel customer service for calls from abroad: 688 688 222 (24 hours a day, 365 days a year).
EUSKALTEL EMAIL FOR INQUIRIES BY EMAIL
If we are going to make a query via email, we can refer to the following addresses provided by the company:
- [email protected]Â for private customers.
- [email protected]Â for companies.
EUSKALTEL ASSISTANCE FORUM TO CONTACT SPECIALIZED AGENTS
Another way that Euskaltel makes available to its customers is based on the forum that the website itself incorporates. We can access it through the following link:
- support forum
The normal thing is that we receive a response from some of the specialized agents of the operator.
EUSKALTEL SOCIAL NETWORKS (TWITTER AND FACEBOOK)
The last way we can contact Euskaltel is based on the operator’s social networks. The company currently has a presence on Twitter and Facebook, from where we can issue any type of query to receive a response from the operator’s agents.
- Twitter : @euskaltel.
- Facebook : @euskaltel.
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