The Thermomix has become the best-known kitchen robot of the last decade. Vorwerk is the company behind the product development. It is also the company responsible for providing technical support to all customers with one of the brand’s robots. This technical service is provided through different channels: phone, email… We have compiled all the contact channels to communicate with Thermomix customer service on this occasion.
VORWERK TOLL FREE FOR THERMOMIX TECHNICAL SERVICE
As of today, Vorwerk’s customer service is provided via a single telephone line. From this line, we can manage the repair of the Thermomix, and at the same time, we can know the status of our orders and request information about any type of query.
- Telephone for general inquiries and order management: 912 31 19 12
It should be noted that the call cost coincides with the cost of a national landline number, so it may vary depending on the contracted rate. Office hours are Monday through Friday from 9:00 a.m. to 7:00 p.m. On weekends the service is not available.
VORWERK EMAIL TO INQUIRE ABOUT THE THERMOMIX
If we want to contact the company via email, Vorwerk makes an address available to customers for general inquiries. To manage repairs, the ideal is to call the number above directly.
VORWERK CONTACT FORM
Another of the ways provided by the company is based on a contact form that we can access through the following link:
- Access the form
The form in question is intended to contact Vorwerk to resolve doubts and queries regarding its products. It is advisable to call the customer service number to manage a repair.
VORWERK MAILING ADDRESS
The last route that we can resort to is based precisely on the headquarters of the German group in Madrid. The postal address of the headquarters is as follows:
Vorwerk Spain Management SL
Avenida Arroyo Del Santo, 7
28047 (Madrid, Madrid)
If we want to manage any query, claim, complaint, or repair, the ideal is to go to some of the Vorwerk points installed throughout the country since the headquarters is intended to manage other types of queries.
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