Wish is one of the largest e-commerce platforms on the planet. Together with Aliexpress, it forms one of the most important Chinese import product conglomerates of our time. Like any platform with a certain impact, the company has a customer service service designed to resolve any incidents that users of the application may have. On this occasion, we have compiled all the contact methods for Wish customer service to communicate with the company only.
APPLICATION OPTIONS (CUSTOMER SERVICE AND ORDER CLAIMS)
Although Wish has different contact methods, managing incidents from the application itself is the most recommended option to receive support from the company. From the official iOS and Android applications, we can use online customer service and direct order claims.
We can access the first through the Customer Service section in the side menu. It is worth saying that this option will enable a bot that will answer some of the most frequently asked questions. In no case will we get support from a real person. To access the order claim, we must go to the Order History section to open a dispute with the item we want to claim.
WISH CUSTOMER SERVICE NUMBER
The company, based in the United States, has a Call Center that we can use to resolve any incident. As a company of American origin, support is provided in English through a Delaware number. The number in question is the following:
- 1-800-266-0172
As it is an international call, the price per minute may vary depending on our rate. From tuexperto.com, we recommend that you consult the conditions of the contract to know the cost of the call to the United States.
WISH SUPPORT EMAIL
If we want to contact Wish via email, we can do so through the company’s public address, which is provided through the following email:
Although the support is compatible with any language, at tuexperto.com, we recommend making inquiries in English. After all, customer service will use online translators to answer our queries as quickly as possible.
WISH SOCIAL NETWORKS (TWITTER)
Social networks are the last way we can get Wish’s support. Although the company has a presence on several networks, it only offers support through its Twitter support account, which we can access from the following address:
Tweets by wish support
Again, we will have to resort to English to receive account support. To translate the responses, we can use the native Twitter translator that the platform has.
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