MGshops is one of the shoe and fashion stores in general with the greatest presence on the Internet. The store in question has dozens of models from some of the most prestigious brands on the current scene, such as Nike, Converse, and Adidas. The website is a simple intermediary between companies and customers, so it does not have its own stock. Due to this and other issues related to the footwear’s authenticity, the platform’s reliability has been questioned on countless occasions: is MGshops reliable? Are MGshops footwear imitations? Is MGshops safe to buy sneakers? Are they fakes? And a long etcetera. On this occasion, we have compiled some technical questions about the store and MGshops options to answer all these questions.
REASONS WHY MGSHOPS IS RELIABLE
If you have to give it the benefit of the doubt, the truth is that MGshops meets some minimum requirements if we look at the requirements of an Internet store in terms of reliability. Let’s look at some of the reasons why the buying and selling portal seems reliable.
LEGAL INFORMATION IS VISIBLE AND CORRECT
The first requirement to determine the reliability of a store or electronic commerce is the company’s legal information behind the website. In this case, the group promoting and managing the MGshops.es brand in Spain SHELTER GROUP, SLU, with fiscal domicile in Barcelona.
In turn, the group behind this is WENLING SHININANJIWEI SHOE FACTORY, whose domicile is in China, the place of origin of most of the products offered in its catalog.
IT HAS A TELEPHONE NUMBER FOR CUSTOMER SERVICE
Specifically, 936 064 265. As it is a national prefix, the cost per minute is equal to that of other calls to landlines, although this depends on the conditions of the contracted rate. On the other hand, it is understood that the information provided through this line is in Spanish.
As for the rest of the contact channels, the page is limited to linking a conventional web form and different social profiles on Instagram and Facebook, where attention is also provided through private messaging.
THE INFORMATION ON THE WEBSITE IS SENT ENCRYPTED
Web. Let’s look at the portal’s security. MGshops has an SSL certificate issued by Cloudflare that ensures, to a greater or lesser extent, that the information sent to the company’s servers is encrypted when making requests to the page. Put another way, personal and payment information is protected, at least theoretically, from potential attackers.
REASONS WHY MGSHOPS.ES DOES NOT SEEM LEGIT
All that glitters in the Internet world is not gold. Despite meeting some minimum requirements, the truth is that the page has significant shortcomings if we compare it with consolidated companies in the Spanish market, such as Asos, Adidas, or Kiabi.
NO RETURN POLICY SPECIFIED
Although from MGshops they ensure that returns due to shipping errors are made free of charge, the truth is that they do not specify a way to proceed or a minimum withdrawal period, which in Spain is 14 days. Most of the criticisms that flood the Internet around the website speak of the impossibility of managing the return of the product due to different defects: incorrect sizing. This color does not correspond to what was described…
THE SNEAKERS COULD BE KNOCKOFFS
Supposedly, at least. The most widespread criticism in relation to the store directly affects the authenticity of the shoes. Many users assure us that we are facing imitations due to the quality of the footwear: soles that come unstuck and materials of dubious quality …
Faced with this type of comment on platforms such as Trust Pilot, those responsible for the website limit themselves to answering the following: «MG Shops is a buying and selling portal, and we work as a platform between client and seller, so we do not handle or make shipments.» They also ensure that “the seller affirms that he sells only original products,” so it is understood that there is no direct contact with the brands that are in his catalogs, such as Nike, Vans, or Adidas.
PAYPAL AS A PAYMENT OPTION IS CONSPICUOUS BY ITS ABSENCE
We have already spoken on countless occasions about the importance of having PayPal as a payment option for the security it offers when buying and selling products on the Internet. In the case of MGshops, the store is limited to offering payments by credit and debit card and bank transfer. The main advantage of PayPal is that the payment is withheld until the buyer confirms the receipt and status of the order: if there is any type of incident or the company does not respond, it will fully refund the amount.
THE COMPANY IS NOT RESPONSIBLE FOR CUSTOMS CHARGES
Another of the criticisms that spread the most in buying and selling forums is the charge applied in customs on the products that arrive from the store, which amounts to 6 euros. Although the page specifies that it is not responsible for the charge, the information is only visible if we access the relevant Returns and Shipping section. In no case is it specified in the payment gateway.
POSITIVE AND NEGATIVE REVIEWS AND OPINIONS OF REAL MGSHOPS
On paper, it is difficult to assess the reliability of MGshops due to the volume of users that the store handles. For this reason, resorting to the real opinions of store customers is essential if we want to assess, in a more or less objective way, the security of the buying and selling portal through a page such as Trust Pilot.
I am a writer with eight years of experience writing in business and technology. I always carry a passion for learning and discovering new knowledge.