Owned by the Tradeinn group, Dressinn is one of the fashion stores with the greatest presence on the Internet internationally. And unlike other chains, the website operates in many countries, where it collaborates with such reputable brands as Nike, Vans, and Adidas. Despite its recognized popularity, the questions that can be found on the Internet regarding the safety and reliability of Dress Inn are diverse: is Dressinn reliable? Is Dressinn legit? Is Dressinn safe and reliable? Are Dressinn’s shoes and clothing original? To answer all these questions, we have compiled some technical issues of the website and application and opinions and reviews of Dressinn from real users.
REASONS WHY DRESSINN SEEMS LEGIT
The Tradeinn group has over a dozen franchises specializing in different fashion sectors. Of all these, Dressinn probably has the greatest reputation for its catalog and the level of sales it manages. Let’s look at some reasons why the store seems reliable in 2022.
IT SUPPORTS PAYMENT VIA PAYPAL
We have already talked countless times about the advantages that PayPal offers when buying and selling over the Internet. This payment platform acts as an intermediary between the client and the company so that the payment is managed through a service external to Dressinn to ensure the integrity of the purchase, in addition to the conditions associated with the same If some type of incident occurs during the shipping process, PayPal will intercede for us and reimburse the amount owed if we request it or Dressinn does not respond to our requests.
IN ADDITION TO APPLE PAY AND GOOGLE PAY
If we choose an alternative means of payment, Dressinn.com offers payment through Apple and Google services. Like PayPal, these platforms act as an intermediary to mask personal information related to credit and debit cards. On the other hand, both Apple and Google usually carry out periodic security checks to assess the reliability of the page about the user experience since payment through these services requires approval by both companies.
THE RETURN PERIOD EXTENDED FOR THE WITHDRAWAL PERIOD
The current European Regulations set the minimum withdrawal period for purchases made by digital means at 14 days. Dressinn not only complies with this period but also extends it to 30 days from the date of receipt so that we can return any item without giving any compelling reason (size, color, condition of the package…).
CUSTOMER SERVICE: CHAT, PHONE NUMBER…
For managing returns, queries, and incidents, Dressinn.com has a complete customer service that is supplied by telephone through the number 932 200 089, via email through the email address [email protected], through WhatsApp, or via chat with automated responses. Customer service hours are from 10:00 a.m. to 6:00 p.m., Monday through Friday.
REASONS WHY DRESSINN RECEIVES CRITICISM
No store is exempt from criticism, especially if the only sales channel is limited to the Internet. Most of the negative reviews about the Dressinn service question the operation of the shipping, customer service, and return systems.
RETURNS ARE NOT FREE
This is specified in their return policy. And unfortunately, the return of any order, whatever the reason, is not free. In the peninsula, the return label costs 5 euros using Punto Pack. The cost is no less than 8 euros in the other countries. The problem is that these expenses are applied during the withdrawal period, so we will have to assume the payment if the size or color of the article is not in accordance.
If the reason for the return is an error in the order or damage to the product, the service will decide how to proceed.
SHIPPING TIMES: CRITICAL IN THE DEADLINES ON DESIGNATED DATES
The most repeated criticism in opinion forums of the transport service used by Dressinn has to do with the delivery times on specific dates, such as Christmas or Black Friday. Some users assure that the agencies do not meet the established deadlines. In contrast, many others assure that the company’s management is somewhat slow since they affirm that “the order has not left the Dressinn warehouses” days after processing it. Pay.
CUSTOMER SERVICE: CRITICISM OF THE TELEPHONE SERVICE
If we focus on the customer service provided by phone, most critics say that the line is kept on hold, supposedly, indefinitely, at least in Spain. It should be noted that most of the comments in this regard have been made during the Christmas period, so there has likely been a rebound in the level of sales.
DRESSINN.COM REVIEWS AND OPINIONS
Using real reviews and opinions of a store is the most objective way to assess its reliability. For this reason, we have extracted several testimonials from pages such as Trust Pilot, which are widely recognized.
I am a writer with eight years of experience writing in business and technology. I always carry a passion for learning and discovering new knowledge.