If you are a BBVA bank customer, you occasionally have to contact their customer service. And that is why it is better to have, in one place, all the ways to do it so you don’t have to waste time looking for it on the Internet. We will give you a hand by offering you a special in which we will list all the possible ways to contact them. Most importantly, don’t lose your nerve when talking to customer service. Let’s start!
BBVA CUSTOMER SERVICE: TELEPHONE NUMBER
The BBVA ‘Telephone Banking’ section allows users to carry out all their operations and inquiries by calling 91 224 94 26. The rate for this number is the conventional rate for a call between a landline and a landline, and you probably have it included in your mobile and landline rate. As soon as you establish communication, you should have the following information at hand:
- Your full ID number
- Communicate what operation you want to perform on your call.
- You must remember the password for your BBVA account. The locution will ask you for two random positions that you must communicate so that the system gives you access to speak with an agent. On some occasions, you will also have to provide a code that BBVA has sent you to the phone you have validated to carry out operations with BBVA’s telephone banking.
If you are not an individual but a small company, the telephone number you should call is  91 298 35  96. If you are a medium or large company or an Official Institution, you must call BBVA at 91 224 98 02.
Of course, you can also contact BBVA through its mobile application on Android and iOS for iPhone.
The BBVA bank also has other channels to communicate with its customer service. If you want to send an email to your bank’s attention, we recommend that you fill out this official form before sending an email to an email address yourself.
For some type of specific issues, such as card cancellation, password change because you think they have been exposed to the eyes of others, or because you need cash but do not carry your cards with you, you can enter this link and follow the steps that they recommend.
And finally, indicate that you can also contact BBVA:
- Through his Twitter account @BBVAresponde
- On his official Facebook account
- And if you want to be attended to in person, here is a practical BBVA branch search engine
You must do the following to find the BBVA branch closest to you.
Activate geolocation on your computer, and the page will automatically reveal the nearest office. You can also search for offices by name and by type.
WHAT HAPPENS IF YOU ARE NOT A BBVA CUSTOMER?
If you are not a BBVA customer, the bank tells you it is better to go to an office in your city if you need information, especially if it involves providing personal data, for security reasons. In the previous paragraph, we left you a practical office search engine so you can go to the one closest to home.
I am a writer with eight years of experience writing in business and technology. I always carry a passion for learning and discovering new knowledge.