Celeritas is a company that for some years has been acting as an intermediary between various commercial establishments (stores, gas stations, businesses…) and certain buying and selling platforms (Wallapop, eBay, Amazon…) to receive shipments from individual users, also known as Celeritas Points. Like any third-party company, Celeritas has a complete customer service system to address the incidents and questions of the various customers of the service. We have compiled all these ways to contact Celeritas customer service on this occasion.
CELERITAS PHONE NUMBER (902)
Unlike other transport companies and/or intermediaries, Celeritas only offers a paid customer service number based on a 902 line, the cost of which is considerably higher than that of a line with a national prefix. The number in question is 902 04 49 44.
Is there a free Celeritas phone number? The truth is that no, although according to the law after the Ministry of Consumer Affairs reform, the company is obliged to offer customers a telephone line with a national prefix.
EMAIL CELERITAS EMAIL
Celeritas has a public email address that we can contact to resolve any type of incident. The address in question is the following:
CELERITAS CONTACT FORM
The Celeritas website has a contact form that we can access only if we have the order reference number. Simply access the following web page and click on the Others section, where a search box will be displayed in which we will have to paste the tracking code to enable the Celeritas contact form.
CELERITAS SOCIAL NETWORKS (TWITTER AND FACEBOOK)
The last way we can resort is based on the different social profiles that the company makes available to customers through Twitter.
- Twitter : @ATC_Celeritas
Customer service hours are from 10:00 a.m. to 6:00 p.m.
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