DHL is one of the largest transport agencies in the world. Like any company that intervenes, the company has different ways to respond to its customers in the event of any type of query or incident through customer service. Telephone, email, profiles on social networks … We have compiled all the channels that makeup DHL customer service in Spain on this occasion.
FREE DHL PHONE TO CONTACT
Today, DHL has no toll-free telephone line since all lines are based on payment numbers with the 902 prefix. The service number for air shipments made through DHL Express is 902 12 24Â 24. Hours are Monday through Friday from 8:00 a.m. to 8:00 p.m. On Saturdays, from 9:00 a.m. to 2:00 p.m.
If we want to contact DHL Parcel for a land shipment, the customer service number is 902 12 30 30 from 8:00 a.m. to 8:00 p.m. Monday through Friday.
CONTACT DHL EMAIL
If we choose to contact DHL Express or DHL Parcel via email, the company makes the following addresses available to all customers:
- DHL Express (for air shipments): [email protected]
- DHL Parcel (for land shipments): [email protected]
DHL SHIPMENT TRACKING PAGE
To track any shipment from DHL Express or DHL Parcel, we can use the following website:
- dhl.com/en-us/home/contact-us.html
Once inside, we will click on Follow a Shipment to immediately write down the tracking code of the package and find out its situation.
DHL SOCIAL NETWORKS (FACEBOOK)
DHL currently does not have a social profile in Spanish, so we can only use the international Facebook profile of the transport agency. In other words, any other profile announced on social networks as authentic is false.
- Facebook: @DHL
As it is an international profile, the questions must be asked in English. Unfortunately, the company does not usually answer questions through its official Facebook page, at least when writing these lines.
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