DKV Customer Service: Telephone, Contact And Support Email

DKV is a health insurance company operating in Spain under the same name. Like any third-party company, the company has customer service beyond patient service. Telephone, contact form, email, social networks … We have compiled all the DKV customer service contact methods on this occasion.

DKV CUSTOMER SERVICE TELEPHONE NUMBER

If we want to contact the company to resolve a general incident or request information by phone, we can use 976 506 000. Being a national prefix, the price of the call depends on the rate contracted with the operator, although it does not usually differ from the price of the call to any landline.

Opening hours are from 8:00 a.m. to 10:00 p.m., Monday to Friday. For the rest of DKV services, we can use the following telephone numbers:

• DKV 24-hour doctor: 976 991 199
• DKV Private Client: 976 506 000
• DKV mutual funds: 976 768 999
• DKV mutual funds from abroad: 976 768 998

DKV CONTACT FORM

Another way to contact the company for any incident or general query is based on the form the website makes available to DKV clients and patients. We can access this form through the following link:

• Contact Form

To receive a response as soon as possible, we must attach the policy number, DNI number, telephone number, and a valid email address.

DKV EMAIL TO CONTACT BY EMAIL

DKV makes a series of email addresses available to patients for queries, procedures, and incidents. The customer service email address is [email protected]. For the rest of the queries, the addresses are the following:

• General information about DKV insurance: [email protected]
• DKV medical team: [email protected]
• DKV online expense reimbursements: [email protected] or [email protected]
• DKV online authorizations: [email protected]

DKV SOCIAL NETWORKS (TWITTER AND FACEBOOK)

• DKV also has a presence on several social networks, such as Twitter and Facebook. The company assists users through direct messages and live chat from these same profiles.
• Twitter: @DKVResponde
• Facebook: @dkvseguros