Shopping around IKEA can be as charming as it is boring. Many enjoy walking through its long corridors and exhibitors. But many people also associate a walk through IKEA with something similar to hell. How do you read it?
Luckily for these seconds, the Swedish manufacturer has offered so-called home delivery for some time now. Although this could already be done before, now there is the possibility of placing orders online and receiving them comfortably at home.
It happens, however, as in any store in service, that sometimes failures occur, and it is convenient to make inquiries or make claims to IKEA. If something has happened to you with the furniture you ordered, and now you need someone responsible for this manufacturer to clarify things for you, you are in the right place. Below, we provide all the contact information and will tell you how to file a claim with IKEA online.
HOW TO CONTACT IKEA?
Whether you have purchased it in the store and are waiting to receive it at home by courier, or if you have ordered your furniture or accessories over the internet, you can contact IKEA customer service remotely. But how to do it? These are the possibilities offered by the manufacturer.
IKEA CUSTOMER SERVICE PHONE
The first option, and also the fastest, is the telephone one. You can call from 08:00 to 22:00 every weekday at 900 400 922. This is a free phone, so you won’t have to pay an extra penny if you call from any phone.
This is a phone that both private customers and businesses can call. Only when it comes to being attended you will have to specify that you want to contact Ikea Business.
USE THE WEB CONTACT FORM
If you cannot call or prefer that your query is in writing, you can also fill out the web form that IKEA makes available to all its customers. Here you can present any query, so you have to indicate what it refers to if it has to do with something before, during, or after.
You must also indicate which IKEA store the query refers to and fill in your contact details. Within the area of ​​observations, you can tell what has happened. Remember to indicate any information about your order here, especially if it is a post-sale claim.
WHERE IS YOUR ORDER?
If you have placed an order and want information about it, you can access the ” Where is your order? To indicate the number or code in question and an email address. In this way, you can obtain exact data on its location and the probable date of receipt or if any incident has occurred.
MAKE A RETURN
If you finally need to return a product, you can do it in a physical store, but also remotely. There is no option to order the return online but by phone. If you have any questions, here are the instructions. In any case, you will need to make a phone call to 900 400 922 and, once the return is accepted, pack your order. The collection service will come to your house at the agreed time and date, and you will have to pay either 5 euros if you received the shipment by parcel or 39 if you did it through other formulas.
I am a writer with eight years of experience writing in business and technology. I always carry a passion for learning and discovering new knowledge.