Airydress has been proclaimed as one of the best alternatives to Shein and Floryday, both for the genre of clothing, as well as for its variety of garments and design and prices. Like any online store whose origin is fundamentally based on products of Chinese origin, the doubts circulating on the Internet regarding the reliability of Airydress are not few precisely: is Airydress reliable? What are the opinions of Airydress in Spain? Are Airydress returns reliable? … On this occasion, we have compiled some technical issues from the app and the website to answer all these questions and assess whether Airydress was reliable in 2021.
REASONS WHY AIRY DRESS WAS RELIABLE IN 2021
With over 5 million downloads on Android alone and an average rating of 4.3 stars out of 5, it’s not for nothing that Floryday is one of the most reputable clothing stores for women and men on the Internet. Let’s see some reasons why Airydress is safe and reliable.
ACCEPTS PAYMENTS THROUGH PAYPAL, WITH ALL THAT THIS ENTAILS
Airydress is one of the few stores in China that supports payment via PayPal. The advantages of this platform over other payment methods are based precisely on the intermediation services it offers in the event of reporting any type of incident: shipping errors, orders that do not arrive, or package opening… If Airy Dress does not respond satisfactorily, PayPal will intercede for us to refund the full amount, including shipping costs.
IT HAS CUSTOMER SERVICE
Like Shein, Airydress offers different contact channels where customer service is provided. And it is that although the company does not have a support telephone number – the only number visible on the website is for business contacts -the French company makes an email address available to users (service @ airydress.com ) along with a live chat to answer questions and incidents.
SHIPPING TIMES ARE REASONABLE COMPARED TO OTHER STORES
At least on paper. From the time the order is placed until it is shipped, the page estimates a maximum period of 7 days. From this period, the time that Airydress averages depend on the type of delivery that we have chosen. For Standard Shipping, shipping times range from 7 to 30 days, while in Fast Shipping mode, times range from 3 to 6 business days, depending on the information that can be read on the website.
THE RETURN PERIOD FOR CLOTHING COMPLIES WITH EUROPEAN REGULATIONS
Payment. That’s how it is. Since the order arrives at the indicated address, Airydress allows you to return the garments, except certain accessories and underwear, within 14 days. Once the return is formalized and the package is taken to the company’s warehouses, the money will be refunded within 30 days if the payment has been made through PayPal or 15 days if another method is chosen.
REASONS WHY AIRY DRESS IS NOT TRUSTWORTHY OR SAFE
In online sales, controlling all the processes that depend on third parties can be complex, especially considering the number of orders the company handles daily. Added to the website’s shortcomings, the shopping experience at Airydress may not always be the best.
SHIPPING COSTS ARE NOT REFUNDABLE
One of the main criticisms from users has to do precisely with the reimbursement of shipping costs on returns. The web page indicates this in the return policy; we can consult from this link, although the information is not presented visibly when purchasing. Nor are the expenses derived from shipping insurance reimbursable, as mentioned in the company policy.
THE FINAL QUALITY OF THE CLOTHES DOES NOT CORRESPOND TO THE IMAGES
The quality of the genre, the workmanship of the garments and dresses, and the materials used in the fashion accessories differ from what is shown in the images. This is confirmed by many users in forums and opinion pages. For this reason, it is best to always review the comments section and the images that users post in said section.
CUSTOMER SERVICE IS INEFFICIENT AND AUTOMATED
Despite having a real-time chat and a support address, users ensure that the responses issued respond to simple questions, implying that they are done with bots or automated responses. Something similar happens with questions made via email; many users claim that response times are excessively long (days and even weeks).
SHIPPING TIMES ARE NOT MET: ORDERS THAT DO NOT ARRIVE, RETENTION AT CUSTOMS…
Another of the complaints made by users is shipping times, which in some cases have exceeded three months. Many other comments that can be read on the Internet report problems with customs or the status of the package, not to mention that some users claim that they have not received any order after several months of waiting.
POSITIVE AND NEGATIVE AIRY DRES’S OPINIONS
Apart from the technical issues of the web, what helps us to assess the reliability of Airy Dress is the real opinion of customers who have made a purchase in the app or on the website. For this reason, we have compiled several of the most descriptive opinions on the web.
I am a writer with eight years of experience writing in business and technology. I always carry a passion for learning and discovering new knowledge.