Habitare Home is an online store specializing in selling products for the home and decoration. The platform’s product catalog includes a wide variety of furniture, such as sofas, chairs, tables, shelves, and cabinets, as well as decorative objects, such as lamps, mirrors, and paintings. Like any store whose catalog includes items worth several hundred euros, most users wonder if Habitare Home is reliable. Some questions that Google suggests are related to payment methods, the quality of its products, or the process of returning a purchase. But is Habitare Home legit? We have compiled all kinds of technical information and Habitare Home opinions in forums and specialized pages to answer this question.
REASONS WHY HABITARE HOME IS TRUSTWORTHY
It is not for nothing that the store has been operating for more than 25 years in Aragon and the Valencian Community. Let’s take a look at some of the reasons why Habitare Home will be reliable in 2023.
ABOUT THE GUARANTEE AND THE LEGAL WITHDRAWAL PERIOD
Habitare Home offers a two-year guarantee on all its products and a fourteen-day withdrawal period to return any item without the need to explain. It is important to mention that it does not comply with the three-year guarantee established by the European Regulations. However, this may be because the information reflected on its website is outdated. Remember that this obligation applies to all consumer products, including furniture, as long as they have been purchased within the European Union and that the purchase has been made from a professional seller from January 1, 2022, onwards.
ACCEPTS PAYPAL AS A PAYMENT METHOD
PayPal is one of the most secure and widely used payment methods worldwide. In addition to allowing customers to make payments online without having to share sensitive financial information with the seller, PayPal also offers a buyer protection guarantee. This means that if a customer does not receive the product they purchased or receives a product that does not match the description, PayPal may refund the full purchase amount, including shipping costs. This guarantee provides buyers with greater peace of mind when making purchases online and is one of the reasons Habitare Home has chosen to include PayPal as one of their accepted payment methods.
AND HAS A CUSTOMER SERVICE PHONE NUMBER.
That’s how it is. Habitare Home has a telephone number that can be called during business hours, 978 83 33 39, and an email address ( [email protected] ) to which you can send any questions or queries related to products, shipments, or returns. Being a national store, the service is in Spanish, so we won’t have to deal with English or the tedious automatic response systems that these stores tend to have us used to.
Regarding telephone service hours, the commercial line is operational from Monday to Friday from 10:00 a.m. to 3:00 p.m.
FURNITURE MADE IN SPAIN
According to the information available on the Habitare Home website, most of its products are manufactured in Spain. The store offers detailed information on the origin of each product in its product sheets. In addition, the store indicates that it works with carefully selected suppliers to guarantee the quality of its products. However, some items, such as rugs and kilims, do not indicate their origin. In any case, the products sold at Habitare Home comply with the quality and safety standards established by the European Union.
REASONS WHY HABITARE HOME DOES NOT SEEM RELIABLE
No service is perfect, and Habitare Home would not be an exception. The shopping experience of some users, added to the shortcomings that the online store presents, are some reasons why the platform might not be such a viable option for buying furniture online.
SHIPPING TIMES CAN BE SOMEWHAT LONG
Habitare Home has shipping times that are usually longer than other online stores. Specifically, the delivery times of their products range between fifteen and twenty working days, which can be somewhat uncomfortable for those who seek to receive their purchases more immediately. However, it must be taken into account that these deadlines are common in the furniture sector since most companies need time to manufacture and prepare orders and organize the shipment of large objects requiring specialized transport.
CASH ON DELIVERY IS NOT ALLOWED
Habitare Home does not accept cash on delivery payments in its online store. Accepted payment methods include credit and debit cards, bank transfers, and PayPal, but not cash. This can be important for customers who prefer to pay in cash upon receipt of their order, although we can always opt for PayPal if we are concerned about the security of the transaction.
Far from being an exception, the truth is that most stores tend to discard this payment method due to the high commissions that companies charge for this service, especially when we talk about amounts that exceed 800 or 900 euros.
THE OPINIONS OF HABITARE HOMES ON THE INTERNET ARE NOT VERY POSITIVE
According to the opinions published on various platforms where customers can leave their reviews and purchase experiences, Habitare Home does not enjoy very good ratings. Many users complain about the quality of the furniture received, which does not correspond to what is announced on the website, and the shipping times, usually longer than promised. There are also negative comments regarding customer service, mentioning problems with managing returns or responding to queries and claims.
It is important to remember that these opinions are subjective and that each shopping experience may vary. However, reading them before purchasing online is advisable to have a more precise idea of ​​what to expect from them.
POSITIVE AND NEGATIVE HABITARE HOME OPINIONS IN 2023
The best way to assess the reliability of Habitare Home is to resort to the testimonials of other users who have already had some shopping experience with the store. We have compiled some opinions from platforms such as Trust Pilot.
I am a writer with eight years of experience writing in business and technology. I always carry a passion for learning and discovering new knowledge.