Llamaya is one of the virtual mobile operators belonging to the MásMóvil Group. Specifically, the group acquired the company in 2017, so all services are provided by the yellow operator, including customer service. And is that, like any company that intervenes, Llamaya has different contact channels: email, web form, and toll-free telephone … We have compiled all of Llamaya’s customer service channels on this occasion.
LLAMAYA FREE PHONE
From Monday to Sunday, from 8 in the morning to midnight (holidays included), the Spanish operator makes a series of telephone numbers available to all users to contact Llamaya’s customer service.
The call from a Llamaya line is made through 2376 for 4G contract and prepaid customers, while for 3G prepaid customers, it is 22955. We can call 911 338 944 or 900 805 979 from any national landline ( national fixed price in the first and cost 0 in the second).
The last option is based on the 902 902 909 lines, although calls to this number have an additional cost that can start from 50 euro cents if we call from a landline and 2.50 euros if we call from a mobile.
EMAIL FROM LLAMAYA
If we want to contact Llamaya’s customer service via email, we can use the following email address:
- [email protected]Â (contract and prepaid 4G clients)
- [email protected]Â (3G prepaid customers)
LLAMAYA CONTACT FORM
Another option to contact Llamaya is based on the form that the company makes available to customers on its website. We can access this form through the following link:
- www.llamaya.com/ayuda-al-cliente/contact
LLAMAYA SOCIAL NETWORKS (TWITTER AND FACEBOOK)
The last option we can resort to. Like any telephone operator, Llamaya has several profiles on the main social networks to answer questions related to its services:
- Twitter: @llamaya
- Facebook: @llamaya
Both profiles have service hours from 9 am to 10 pm, Monday to Sunday.
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