MediaMarkt is one of our country’s largest conglomerates, with over 80 open stores and 20 years of experience. Like any company that intervenes, the German giant has specialized customer service in which support is provided to all customers. This support is provided through different channels: free phone, email, contact form, live chat … On this occasion, we have compiled all the company’s contact channels to communicate with MediaMarkt customer service.
MEDIAMARKT TOLL-FREE NUMBER (PHONE 900)
If we want to contact the German group by phone, MediaMarkt has a toll-free number for general inquiries. Specifically, mediamarkt’s free telephone number is 900 205 000. The hours of operation for this service are as follows:
- From Monday to Friday from 9:00 a.m. to 8:00 p.m.
- Saturdays from 10:00 a.m. to 8:00 p.m.
To request information or manage the MediaMarkt Plus Guarantee service, we can call 871 18 25 01 or 91 635 09 26. If we want to block a company card due to theft or loss, we can call 902 192 100. It is worth saying that the cost of calling 902 is much higher than that of a number with a standard national prefix.
MEDIAMARKT CONTACT FORM (INQUIRIES BY EMAIL)
MediaMarkt has no public email address, but we must use a support form. From this support form, we will obtain a response through the email provided or the telephone number indicated on the website.
- Access the support form.
When writing these lines, the page containing the web form does not load, so we recommend using another contact method to obtain direct support from the company.
MEDIAMARKT CHAT TO CONTACT CUSTOMER SERVICE
The chat on the MediaMarkt website is the fastest and most direct support we have to obtain a response from the company. We can access this from the web button in the screen’s lower right corner. After indicating the subject, name, surname, and email, a specialized operator will attend to our console.
MEDIAMARKT SOCIAL NETWORKS (TWITTER AND FACEBOOK)
The company’s social networks are the last alternative to which we can resort. MediaMarkt has a presence on Facebook and Twitter, where personalized attention is given to any query.
- Facebook : facebook.com/MediaMarkt.ES
- Twitter : @MediaMarktAC
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