Despite its young age, Factory Shoes, also known as Factoryshoes or factoryshoes.es, has become one of the shoe stores with the highest visits in our country. This is mainly due to the price of its genre, which, in turn, comprises leading brands such as Nike, Adidas, and Converse. This is why the reliability of Factory Shoes has been questioned on numerous occasions if we look at the searches that users carry out on the Internet. Is Factory Shoes reliable? Is Factory Shoes Safe? Are Factory shoe sneakers real? To answer all these questions, we have compiled all the information about the store available on the Internet, as well as some user opinions regarding the website and its services.
REASONS WHY FACTORY SHOES IS RELIABLE
Although the reviews that can be read on the Internet about Factory Shoes are rather negative, the truth is that the store meets certain minimum requirements. Let’s examine some of these requirements to determine if the page is trustworthy.
LEGAL INFORMATION IS PUBLIC AND SEEMS RELIABLE
To determine if a web page complies with current consumer law, it is necessary for those responsible to make public the legal information related to the company. In the case of Factory Shoes, the page shows this information in the ‘About us’ section. Specifically, the information exposed is the following:
Wenling Shininanjiwei Shoe Factory
Nanshanzha Industrial, Park 8, Changbei Street
Weling. China
CIF: 91331081L35083646F
Interestingly, the store’s tax data coincides with that of MGshops, a similar website from China. For practical purposes, it is the same company.
SHIPPING IS FREE (WITH BUTS)
That’s how it is. The purchase conditions of the website indicate that all shipments, regardless of the quantity, are free. Of course, the store is not responsible for possible charges that may be applied a posteriori for VAT.
From what can be read in the purchase opinions, the charge for this supplement seems to be common, so it is not an isolated case.
REFUND POLICY IF THE ORDER DOES NOT ARRIVE
This is indicated by its purchase policy, where the refund of the amount is guaranteed as long as the order has not been received within a maximum period of 90 business days from the date of purchase. After requesting a refund of the amount, the team will study the case to communicate a resolution within 72 hours. If the refund request is approved, it will be made through the same channels within ten days.
REASONS WHY FACTORY SHOES DO NOT SEEM LEGIT
All that glitters on the Internet is not gold. In the case of Factory Shoes, the store seems to have certain technical shortcomings compared to other stores with a similar catalog, such as contact methods or return policies.
DOES NOT ACCEPT PAYMENTS VIA PAYPAL
The payment options on the website are limited to a single method: card payments through the virtual commerce platform of La Caixa. Although the absence of this service does not determine the reliability of an online store, the truth is that it is the safest method we can use to make payments over the Internet.
Remember that this platform is an intermediary between the buying and selling parties to safely mediate a commercial agreement. And it is that if some type of incident is registered, PayPal will refund the total amount of the purchase if the end user does not agree with the conditions of the contracted product or service.
CUSTOMER SERVICE IS RATHER LIMITED
Not so much in shape, but in size. When writing these lines, the only way of contact that the store maintains is based on a conventional form. He also has a public profile on Instagram, where his audience mainly comes from. Beyond these two ways, no direct contact method exists, such as a chat line, a telephone number, or a physical address in Spain.
NO MENTION IS MADE OF THE ORIGINALITY OF THE SHOES
Are Factory Shoes originals? Most of the issues found on the Internet have to do precisely with this issue. After a long inspection of the ‘Frequently Asked Questions section and the product description itself, the website does not reference the originality of the genre. Quite a few users claim that we are dealing with imitations, although we cannot credit these accusations.
THE RETURN POLICY DOES NOT SEEM TO COMPLY WITH THE LEGAL WITHDRAWAL PERIOD
The current European Regulation establishes that all stores that operate in Europe have to set a legal withdrawal period, generally 14 days, in which the products can be returned if they comply with the conditions of use. In the case of Factory Shoes, the store only allows accepting changes or returns if the product does not correspond to what was originally described or if it presents some type of damage.
POSITIVE AND NEGATIVE FACTORY SHOES REVIEWS AND OPINIONS IN 2022
Objectively analyzing a store is useless if we do not know the actual shopping experience. For this reason, we have collected several reviews to assess the opinions of Factory shoe customers about the website.
I am a writer with eight years of experience writing in business and technology. I always carry a passion for learning and discovering new knowledge.