Since the start of the pandemic, one of the most relevant online stores through Instagram has been flowzapas.com. As can be deduced from the company’s trade name, the store specializes in selling footwear from brands such as Nike, Converse, or Adidas. It has aroused the interest of users and potential buyers due to the pricing policy of its products, with significant discounts compared to the official stores of the brands we have just mentioned. This is why the reliability of FlowZapas has been questioned in various forums and specialized pages. Is Flow Zapas reliable? Is it safe to buy at Flow Zapas? Are the sneakers sold at Flow Zapas original? We have collected some technical questions from the website and some real user opinions to answer these questions.
5 REASONS WHY FLOW ZAPAS DIDN’T LOOK RELIABLE IN 2022
It is not for nothing that the store’s reliability has been questioned on countless occasions. Added to the shortcomings of the website is the supposed lack of information on the part of society, something that we will develop throughout the article.
DOES NOT SUPPORT PAYPAL TO MAKE ONLINE PAYMENTS
At tuexperto.com, we have already talked about the advantages of PayPal. Unlike conventional payment gateways, the platform acts as an intermediary between the buying and selling parties when making online purchases so that the amount is withheld until receipt of the order is confirmed through Correos’s code tracking or the corresponding transport company.
Suppose any type of incident related to the product’s state or the order’s shipment is registered. In that case, the PayPal service will intercede for us to claim our rights as buyers, even refunding the full purchase amount if the company does not respond to our requests. Unfortunately, Flow Zapas is incompatible with this payment method, although it does not necessarily imply a lack of security in the methods made available to the user.
THE PARENT COMPANY OPERATES IN SPAIN BUT DOES NOT APPEAR IN THE MERCANTILE REGISTRY
If we look at the legal information on the website, the online store mentions the WENLING SHININANJIWEI SHOE FACTORY business group, a company based in the Chinese city of Wenzhou. Curiously, although the company supposedly has a corporate team with offices in Barcelona, we have not found any company with a name similar to the one cited by the page in the Mercantile Registry. Nor is any type of identification code mentioned, such as a NIF or CIF, that helps us locate the company in legal terms.
CUSTOMER SERVICE: QUITE LIMITED CHANNELS OF CONTACT
When contacting Flow Zapas customer service, the contact channels mentioned on the website are based solely on an email address ([email protected]) and an Instagram account ( @flowzapas_). That is, no contact forms or commercial telephone lines. On the other hand, customer service hours are from Monday to Friday from 3:30 p.m. to 8:00 p.m.
ARE THE SHOES ORIGINAL? INFORMATION IS SCANT
Beyond the company’s payment methods or the legal information provided by the website, the main question surrounding this store of Chinese origin is about the originality of the footwear if we look at the frequently asked questions and answers page.
In fact, the store acknowledges that it acts as an intermediary between the service providers and the purchasing party, so it supposedly lacks its own stock. The originality of the genre is only limited to specifying that the providers assure that they “sell original products.”
THE STORE HAS CLAIMS IN OCU AND MANY FORUMS
A simple search in forums and platforms such as OCU helps us know some of the testimonials about the store on the Internet. Most users claim not to have received the order after weeks and even months of waiting. Others, however, claim that the shoes are not original and quite different from the quality of a genuine product. The apparent lack of assistance from Flow Zapas customer service after contacting the store through the email address and Instagram account provided is also criticized.
NEGATIVE FLOW ZAPAS REVIEWS AND OPINIONS IN 2022
To prove the reports issued by the different users of the web page on the Internet, we have compiled many opinions from pages such as OCU or Trust Pilot, among others.
I am a writer with eight years of experience writing in business and technology. I always carry a passion for learning and discovering new knowledge.