Mobile phones, tablets, iPads, iPhones, televisions, consoles… This Spanish store has hundreds of items from different categories. His fame on the Internet is relatively recent, precisely because of the price offered by Tuimeilibre compared to other platforms. For example, we can find an iPhone 11 for 750 euros, about 100 euros cheaper than the official Apple store. If we opt for the 64 GB Pro model, the discount is even greater, about 130 euros. But is Tuimeilibre trustworthy? Do your products have a Spanish guarantee? Accept Paypal? Do you have customer service? We will resolve these and many other questions below.
FIRST OF ALL, WHY ARE YOUR PRICES SO LOW?
Just look at the information on the website to know the reason for their prices. Specifically, the information that we have been able to find on the Who We Are page says the following:
We can conclude, therefore, that the company operates as a wholesale importer, which allows it to obtain more competitive prices than those of a store oriented to the general sale of products.
To this, we must add that it does not have any type of commercial establishment, so the investment in infrastructure is practically negligible.
ACCEPTS PAYPAL AS A PAYMENT METHOD
That’s how it is. The Tuimeilibre.com website accepts PayPal as a payment method without any associated surcharge. What does this mean? If there is any problem with the item or shipping, we can resort to PayPal if the company does not respond.
If Tuimeilibre does not respond to PayPal’s request, the service will refund the full amount of the purchase. It is one of the safest payment methods we can find online.
THEIR PRODUCTS HAVE A 2-YEAR WARRANTY
Regarding the guarantee of the items sold on Tuimeilibre, the store offers a 2-year guarantee. As established by current European regulations, the first year is borne by the product manufacturer (Apple, Samsung, Huawei…), while the second is borne by the store itself. Breakdowns caused by improper use, force majeure, installation, manipulation, or repair by third-party or unauthorized personnel will not be covered.
YOU HAVE 14 DAYS OF WITHDRAWAL
If we have a problem with the product in question, the store allows 14 calendar days from the customer’s receipt of the merchandise. Within these 14 days, we can process the return of the item without any problem, according to current legislation.
AND CUSTOMER SERVICE
Although Tuimeilibre does not have an in-person store, it has customer service, a service we can access through different means.
We can call 684384513 from 10:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 8:00 p.m. We can also use the email address [email protected] or the contact form that we can visit through this link. If we live in A Coruña, we can consult the company offices at the following address:
-  Juan Flórez Street, eight 1st Floor
THE OPINIONS OF TUIMEILIBRE CUSTOMERS ARE…
95.57% positive in more than 2,400 purchases. This data can be consulted through the Revi.io platform at the following link. The store’s score is 9.4, with an average score of 9.52 for shipping, 9.14 for customer service, and 9.55 for the quality of its products.
I am a writer with eight years of experience writing in business and technology. I always carry a passion for learning and discovering new knowledge.