A telephone is always the fastest way to solve any problem with your operator, as in the Jazztel case. The company, part of the Orange conglomerate, offers its customers different mobile, landline, internet, and television services, so the reasons you must contact it vary. And quite frequent.
To help you streamline your procedures, we suggest you look at this guide, where you will find the main Jazztel customer service telephone numbers. We will also offer you other ways of contact, from which you can try to communicate with the operator to resolve your incidents.
JAZZTEL CUSTOMER SERVICE TELEPHONE NUMBERS
If you need to contact Jazztel to resolve any problem, contact a product, or formulate an incident, the fastest way will be to do it by phone. These are the company’s customer service phone numbers:
INDIVIDUALS
- Customer service from a Jazztel mobile: 1565
- Customer service from another operator: 640 00 15 65
- Comparator of offers from other companies: 91 123 26 58
- Customer service from abroad: +34 91 140 15 65
COMPANIES
- Customer service from a Jazztel mobile: 1566
- Commercial attention: 900 866 064
- Technical assistance: 1568 (from landlines) / 902 901 211 (from mobiles)
Customer support is offered 24/7, 24 hours a day, Monday through Sunday. However, it should be borne in mind that for commercial inquiries, it will be necessary to contact between 9 a.m. and 10 p.m. Outside of this, obtaining information about the products in the Jazztel catalog will not be possible.
CONTACT THROUGH SOCIAL NETWORKS WITH JAZZTEL
Jazztel, like the rest of the operators, is also very present on social networks. There they have customer service agents who can provide support anytime. If you want to contact them, you can do so through the following platforms: private messaging services or simply mentioning them in a tweet or comment.
- Facebook Jazztel
- Twitter JazztelÂ
- instagram jazztel
SEND A POSTCARD TO JAZZTEL
If you need to make any kind of claim or official communication to the company, you will have to use the traditional route. Because in the contracts, Jazztel clearly explains that any claim must be addressed to the company’s registered office. Do not forget to send the letter by certified mail and, if necessary, with acknowledgment of receipt. The address you should go to is the following:
Orange Spain, SAU
La Finca Business Park, Paseo Club Deportivo nº 1, Building 8
28223 Pozuelo de Alarcón (Madrid)
Fax: 900 807 025
You will see that there is also a fax number to which you can send any document you need. Before, of course, ensure you have followed the steps in Jazztel’s telephone customer service.
On the other hand, Jazztel offers its customers an application from which they can make all kinds of queries related to their contracted services and consumption. This way, you may save more than one call to customer service. You can download the Jazztel app for iOS and Android.
I am a writer with eight years of experience writing in business and technology. I always carry a passion for learning and discovering new knowledge.